We guarantee you will be satisfied with Nutrovape products, or we will either refund your purchase price or replace your product, at your discretion. Nutrovape will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your items within 21 days from the receipt of original order. Items cannot be returned or exchanged after 21 days from the receipt of original order. Items must be returned with their plastic wrapping still intact and in their original packaging. We ask that you state clearly why you are dissatisfied or describe the issue in detail, as it will help us make the correct determination on how we should handle it. In the case that we make a return request, the address is as follows:
NV Nutrition LLC.
4700 140th Ave. N., Ste. 112
Clearwater, FL 33762
We are sorry, but we do not offer return labels. Return shipping costs are the buyer’s responsibility. If you are shipping an item over $50, you should consider returning via insured carrier for tracking purposes. We don’t guarantee that we will receive your returned item.